Effective Date: June 22, 2026

Welcome to the website of Moise Enterprise ("Company," "we," "our," or "us"). By accessing or using this website, requesting a quote, scheduling a consultation, or purchasing any of our services, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms and Conditions, please do not use this website or our services.

1. Company Information

Moise Enterprise is a Massachusetts business providing residential and commercial services, including but not limited to:

● Landscaping

● Lawn maintenance

● Snow removal

● Property maintenance

● Cleaning services

● Seasonal services

● Other related services

Services are provided subject to availability and applicable Massachusetts laws.

2. Estimates and Quotes

All estimates provided through our website, by email, telephone, or in person are:

● Free unless otherwise stated.

● Valid for thirty (30) days unless otherwise specified.

● Subject to change if project conditions differ from those disclosed during the estimate.

Final pricing may change if additional work, materials, labor, or unforeseen conditions are discovered.

3. Scheduling

Appointments are scheduled based on availability.

Customers agree to provide safe access to the property at the scheduled appointment time.

Failure to provide access may result in a cancellation fee.

4. Payments

Payment is due according to the invoice or service agreement. We reserve the right to require:

● Deposits

● Progress payments

● Payment in full before work begins for certain projects

Accepted payment methods may include:

● Credit cards

● Debit cards

● ACH

● Cash

● Certified funds

● Other approved payment methods

Late payments may be subject to collection costs, attorney's fees where permitted by law, and applicable interest.

5. Cancellation Policy

Customers may cancel scheduled appointments by providing at least twenty-four (24) hours' notice.

Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.

Failure to appear for a scheduled appointment may also result in a service fee.

6. Refund Policy

Because our services involve reserving labor, scheduling employees, travel expenses, equipment, and administrative costs, refunds are limited.

Deposits

Deposits are generally non-refundable unless:

● The Company is unable to perform the services.

● Required by applicable Massachusetts law.

Completed Services

Once services have been completed, no refunds will be issued.

If a customer believes work was not completed according to the agreed scope, the customer must notify the Company in writing within five (5) business days of service completion.

We reserve the right to inspect the work and, at our discretion, repair or correct any verified workmanship issues before any refund is considered.

7. Exchange Policy

Because we provide professional services rather than retail products, exchanges do not apply.

If an incorrect service was provided due solely to Company error, we may reschedule or provide the appropriate service at no additional cost.

8. Chargeback Policy

Customers agree to contact Moise Enterprise before initiating any payment dispute or chargeback.

By purchasing services, the customer agrees that:

● They have authorized the transaction.

● They understand the scope of work.

● They received the agreed services.

Improper or fraudulent chargebacks may constitute breach of contract.

If a customer files a chargeback after services have been rendered, the Company reserves the right to provide supporting documentation to the financial institution, including:

● Signed estimates

● Contracts

● Emails

● Text messages

● Photographs

● Work orders

● GPS records

● Time logs

● Invoices

● Payment records

Customers remain responsible for any unpaid balances if a chargeback is reversed in favor of the Company.

9. Customer Responsibilities

Customers agree to:

● Provide accurate information.

● Maintain safe property conditions.

● Secure pets.

● Disclose hazards.

● Obtain any required homeowner or municipal approvals.

The Company may refuse service if working conditions are unsafe.

10. Limitation of Liability

To the fullest extent permitted by Massachusetts law, Moise Enterprise shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or our services.

Our maximum liability shall not exceed the amount actually paid by the customer for the specific service giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by law.

11. Website Use

Users agree not to:

● Use the website for unlawful purposes.

● Attempt unauthorized access.

● Upload malicious software.

● Copy website content without written permission.

● Interfere with website functionality.

12. Intellectual Property

All website content, including text, photographs, graphics, logos, branding, videos, designs, and marketing materials, is the exclusive property of Moise Enterprise unless otherwise stated.

Unauthorized reproduction is prohibited.

13. Privacy

Any information submitted through our website is handled in accordance with our Privacy Policy.

By submitting forms, customers consent to being contacted regarding estimates, appointments, and services.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the Commonwealth of Massachusetts.

Any legal action arising under these Terms shall be brought in a court of competent jurisdiction located within Massachusetts unless otherwise required by law.

15. Changes to These Terms

Moise Enterprise reserves the right to modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

Moise Enterprise

Email:customer@moiseenterprise.com

Phone: 1-800-634-3690

Website: https://www.moiseenterprise.com

By using this website or purchasing our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.